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Cleveland State University Library News Topic: Problems Accessing Research Databases from Off-Campus

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Problems Accessing Research Databases from Off-Campus

2008-03-07 13:32:39

For the past few weeks, the CSU Library has been experiencing intermittent problems providing access to research databases (particularly those provided by Ebsco) for off-campus users. Patrons encounter extremely long authentication and page loading times, and sometimes web pages (especially those in Ebsco databases) load only halfway. We are currently in the process of determining the cause of these problems.

If you experience difficulties like those described above, please try accessing the databases through the OhioLINK web site.

If you experience other problems related to the research databases or Library web site, please let us know by completing the Trouble Connecting to an Electronic Resource Form. Thank you for your patience.

Posted 2008-03-07 13:32:39 by Jeff_Beuck.

Categories: Library News.